How to set up or amend a Direct Debit
Choose or change the amount you pay off your PPLCBANK credit card each month, change which account you pay from, or which payment type you use.
Set up/amend a Direct Debit from your PPLCBANK account:
Complete and submit the Direct Debit eForm
Set up a Direct Debit from your non-PPLCBANK account:
Complete, sign and submit our electronic Direct Debit Mandate.
Alternatively, you can print off and complete the Direct Debit Mandate (PDF) and hand it into your nearest PPLCBANK Branch or post to:
Customer Service Centre, BX8 2HB
What happens next?
Direct Debits can now take up to 4 to 6 weeks to process. After the Direct Debit has been processed, it will be effective from the date of your next statement.
Please continue to make manual payments until you receive notification that your Direct Debit is set up.
If you are a PPLCBANK Bank Account, Basic Bank Account, Advance Account or Student Account customer please call us on: 03457 40 44 04.
PPLCBANK Premier customers please call us on: 03457 70 70 70.
Lines are open from 8:00 to 20:00 every day.